Smart Humidifier & Essential Oil Diffuser – Realistic LED Fireplace Ambiance

SHIPPING

We’re committed to providing reliable delivery options no matter where you are located. Each day, we ship orders to customers worldwide, making sure you enjoy quick and dependable service at every step.

Delivery times are broken into two stages:

Processing Time: Includes order confirmation, quality checks, and packaging. All purchases are prepared and sent to our distribution hub within 48 hours after the order is placed.

Shipping Time: The period required for your package to travel from our distribution center to its final destination.

ESTIMATED SHIPPING TIMES BY REGION

Nordic Countries

Standard Delivery: 12–15 business days ($8.9 USD)

VIP Delivery: 5–7 business days ($15.9 USD)

Western, Central & Southern Europe

Standard Delivery: 10–12 business days ($8.9 USD)

VIP Delivery: 5–6 business days ($15.9 USD)

Eastern Europe

Standard Delivery: 8–10 business days ($8.9 USD)

VIP Delivery: 4–6 business days ($15.9 USD)

North America

Standard Delivery: 10–15 business days ($8.9 USD)

VIP Delivery: 6–7 business days ($15.9 USD)

Free Returns for Vitaminser Members

Order Cancellation
You may cancel your order any time before it has been shipped or put into production. A full refund will be issued for cancelled orders. Please note that once the item has been dispatched, cancellations are no longer possible.

Return Policy (if applicable)
We gladly accept returns. Customers may request a return within 14 days of receiving their order.
To qualify, items must be unused, in their original condition, and returned in the original packaging. Proof of purchase (such as a receipt) is required. Please do not send your item back to the manufacturer.
Customers are only responsible for shipping fees once per order (this includes return shipping). No additional restocking fees will be charged.

Refunds (if applicable)
After we receive and inspect your returned item, we will notify you via email. You’ll also be informed whether your refund request has been approved or declined.
If approved, your refund will be processed within a few business days, and the credited amount will be applied to your original payment method.

Delayed or Missing Refunds (if applicable)
If your refund hasn’t appeared yet, please check your bank account again.
Next, reach out to your credit card provider—sometimes it takes a little longer for refunds to be posted officially. You may also want to check with your bank, as processing times can vary.
If you’ve completed all these steps and still haven’t received your refund, please contact us at terande1986@outlook.com

Return Address
For the return address, please reach out to our customer support team at terande1986@outlook.com

• Realistic 3D Flame Effect: Create a warm, inviting atmosphere with lifelike flame simulation that mimics glowing embers and burning wood, making it a stunning centerpiece for your living room, bedroom, or workspace.
• Dual Lighting Modes: Switch between fireplace effect and mist light with flow or fixed color modes, allowing you to tailor the ambiance for relaxation, focus, or evening gatherings using the included remote control.
• Aromatherapy & Humidification: Add a few drops of essential oil to the 150ml tank for 6–8 hours of fragrant mist, helping to relieve stress, moisturize air, and support restful sleep in dry seasons or air‑conditioned rooms.
• Quiet & Safe Operation: Enjoy soothing moisture and scent below 55dB noise level, with automatic shut‑off when water runs low to insure safety, so you can rest or work without disturbance.
• Compact & Versatile Design: Crafted from ABS+PP with a size of 261*101*97mm, rated at 5V/2A, suitable for use in home, office, yoga studio, or gym, adding style while improving air quality in any environment.